Broadband Service Providers

Solutions to speed advanced service rollouts

Do you have subscriber demand for bundled or value-add home networking services?

Affinegy’s InstaLAN delivers the advanced service installation solution that requires no training to use. Professional installers don’t have to become computer techs, and even subscribers with no networking knowledge can self-install their network using InstaLAN.

Eliminate support calls and make customers smile

After service installation, InstaLAN becomes the tool that keeps your subscriber connected, trouble-free. Dynamic, intelligent connectivity monitors ensure local area and Internet connections are robustly maintained. As a result, help desk call volume decreases significantly, and subscribers have a better service experience. The net effect – more profitable service delivery, with word-of-mouth referrals that keep your services business growing.
 

InstaLAN simplifies Wireless Roadrunner service installation and provides our customers a self-management tool to resolve many problems on their own. It doesn’t get much easier than this!

Bill DesRochers, Director of Technical Operations
Time Warner Cable of Maine

 

 

 

 

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